Information We Collect
When you reach out to us for a quote or to schedule a roof inspection, we collect the details we need to get the job done. That includes your name, phone number, email address, and the address where the work will take place. If you send us a message through our website, we also collect the content of that message.
We also collect some technical information automatically when you browse our site. This includes your IP address, browser type, device type, and the pages you visit. We use this to keep our website running smoothly and to understand what visitors are looking for.
How We Use Information
We use your contact details to respond to your enquiries, schedule appointments, and provide roofing services. If you ask for a quote, we use your address to assess the job and give you an accurate price.
We may also use your information to send you updates about your project or, if you agree, occasional news about our services. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control or disable cookies through your browser settings. If you turn off cookies, some parts of our website may not work as well, but you can still contact us by phone or email.
Analytics and Third-Party Tools
We use analytics tools to see how visitors find and use our website. These tools collect anonymous data such as page views, time on site, and referral sources. This helps us make our site more useful for people looking for roofing services in the Nyon region.
We may also use third-party services for scheduling, email communication, or map displays. These providers only receive the information needed to perform their specific function and are required to protect your data.
Data Sharing and Disclosure
We share your information only when necessary to complete your project or run our business. For example, we may share your address with a supplier for material delivery, or with a subcontractor who helps with your roof.
We may also disclose information if required by Swiss law or to protect the rights and safety of our business, our customers, or the public. We never sell your personal data.
Data Retention
We keep your personal information for as long as needed to provide services and meet legal obligations. For example, we retain project records for warranty purposes and accounting records as required by Swiss law.
When your information is no longer needed, we securely delete or anonymise it.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This includes using secure connections on our website and limiting access to your data to team members who need it to do their jobs.
No method of transmission over the internet is completely secure, but we work hard to keep your information safe.
User Rights
You have the right to ask what personal information we hold about you, to request a copy, and to ask us to correct or delete it. You can also object to how we use your data or ask us to restrict certain processing.
To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by Swiss data protection law.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.
Contact Information
If you have questions about this privacy policy or how we handle your personal information, please reach out. We are happy to help.